Introduction
Welcome to Duniya Safari ("Company", "we", "our", "us"). Your privacy is critically important to us, and we are committed to safeguarding the personal information you entrust to us. This Privacy Policy governs the manner in which Duniya Safari collects, uses, maintains, and discloses information collected from users (each, a "User") of the www.duniyasafari.com website ("Site").
Information Collection and Processing
Personal and Sensitive Data
- Collection of Data: For the purposes of arranging and facilitating travel services, Duniya Safari collects personal data, which may include, but is not limited to, names, contact details, passport numbers, PAN numbers, payment information, and special travel preferences or requirements. This may also encompass sensitive personal data, such as health information, necessary for travel accommodations and compliance with applicable travel regulations.
- Method of Collection: Data is collected through various channels, including our website, direct communications (email, telephone, in-person), and through the completion of booking or service forms.
Use and Purpose of Data
- Travel Arrangement and Fulfillment: Personal data is utilized for the purpose of fulfilling travel arrangements and services requested by our clients. This includes booking flights, accommodations, and other travel-related services, as well as tailoring travel packages to individual preferences and needs.
- Legal Compliance: We process personal data in compliance with legal obligations related to travel, such as immigration and customs requirements, and as necessary for the performance of the contract between Duniya Safari and the client.
Data Sharing and Disclosure
- Travel Service Providers: Personal data may be shared with third-party service providers, including airlines, hotels, and local tour operators, solely for the purpose of fulfilling the travel arrangements contracted by the client.
- Legal Disclosures: We may disclose personal data where required by law, such as for compliance with regulatory and legal obligations in the travel industry, including border control and immigration.
Data Security Measures
- Robust Protection: We implement stringent security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal travel data. Our security practices are designed to safeguard data integrity and confidentiality.
Cookies and Website Tracking
- Usage Analytics: Our website utilizes cookies and tracking technologies to analyze site usage, user preferences, and to enhance the user experience, particularly in relation to travel package offerings and personalized content.
Client Rights and Access to Data
- Access and Rectification: Clients have the right to access their personal data held by us and request rectification of any inaccuracies.
- Withdrawal of Consent: Clients may withdraw consent for the processing of their personal data at any time, subject to any overriding legal obligations for its retention.
- Erasure: Clients may request erasure of personal data, particularly post-travel, except where we are legally required to maintain certain travel-related records.
Amendments to the Privacy Policy
- Revisions: This Privacy Policy may be revised periodically to reflect changes in our data practices, legal compliance requirements, or business developments. Revisions will be effective upon posting on our website.
Contact Information
- Queries and Complaints: For any inquiries regarding this Privacy Policy or concerns about personal data handling, clients may contact Duniya Safari at contact@duniyasafari.com.
This Privacy Policy is effective as of the 25th day of January 2024 and supersedes any prior versions.